The Northern Lakes CMH Authority Office Of Recipient Rights (ORR)
Under the authority of the Mental Health Code, the Northern Lakes Office of Recipient Rights directly provides, coordinates, and advocates for the protection of the rights of individuals receiving mental health services.
ORR Vision: Recipients’ rights for all people served are valued and protected.
ORR Mission: Effective advocacy and support for recipients’ rights through prevention, education, training, and complaint resolution.
ORR Values: The protection and promotion of recipient rights is a crucial component of an effective service delivery system and together, we all share responsibility for its success.
- A commitment to promoting, protecting, preserving, and respecting the rights of all persons served.
- Ensure that concerns and complaints are addressed in a fair and timely manner.
- The rights system supports recovery and wellness, enhances quality of life, and promotes health and safety.
Contact the Office of Recipient Rights
105 Hall Street, Suite A Traverse City, MI 49684
Brian Newcomb, Director of the Office of Recipient Rights
To reach the Office of Recipient Rights, please call please call (231) 876-3212.
Or Toll Free: 1-800-337-8598 or TTY: 711.
(Ask for the rights office)