Northern Lakes Community Mental Health (CMH) has been accredited by CARF International for three years (through May 2015) for thirteen of its programs. This is the third Three-Year Accreditation in a row that NLCMHA has been awarded since the merger (of the former North Central and Great Lakes CMH organizations) in 2003.
Kevin Hartley, Director of Quality Improvement at Northern Lakes CMH, said, “Staff at NLCMHA do outstanding work on a daily basis and it is gratifying to have their efforts recognized in this way. Our staff are great people who focus on what is most important – providing high quality services to the people of our communities.”
Why is accreditation important?
A 3-year accreditation by CARF is the highest level of accomplishment that can be awarded to an organization. It shows that NLCMHA has put itself through a rigorous peer review process and demonstrated to a team of surveyors who come for an on-site visit that the organization has made a commitment to offering programs and services that are measurable, accountable, and of the highest quality.
According to the formal report issued by CARF surveyors:
“Northern Lakes CMH is an outstanding organization whose focus on recovery permeates every area of service delivery. The organization is committed to persons served and passionate about developing services that truly meet the needs of the persons served. The environment at each location is very professional, welcoming and positive. The services provided are innovative and in continual revision in order to offer the best possible service delivery. There are a few areas for improvement, but the overall review of this organization was exceptional.”