NLCMHA COVID-19 Response
NLCMHA offices will remain open – 24/7 crisis services will continue
First, please know that we will keep our NLCMHA offices open and continue to provide services. However, we will be changing how those services are delivered to help limit the spread of the coronavirus (COVID-19).
Staff will continue assisting the people we serve. They will work remotely when feasible and provide services by telephone as much as possible. We will limit face-to-face clinical contact to extent possible. We will use telephones and video technology when we can and face-to-face services when clinically indicated.
Before you come to the office for your appointment, please call ahead and see if you may be able to be served via phone or video instead.
If you are experiencing symptoms of the virus, please do not come to the office. If you have symptoms of respiratory infection, such as fever, cough, shortness of breath, sore throat, or have had contact with someone in the past 14 days with a confirmed diagnosis of COVID-19, please call your health care provider to make the best decisions for yourself and your family and call us for your mental health support. If you do not have a health care provider, please call your local health department or emergency department.
Clubhouses and Drop-In Centers closing – telephone outreach and support will continue
At the recommendation of the Governor, we will close the Clubhouses and Drop-in Centers effective Monday, March 16 through April 6, the same time period that schools are closed. Staff will be reaching out to members and will continue to provide support by telephone and other means to help you sustain your recovery through this stressful time.
All NLCMHA in-person trainings will be canceled from March 16 through April 6 and will be rescheduled when it is safe to do so.
Emotional support also available online
We subscribe to the evidence-based myStrength health and wellness online resource as a benefit for the community. Anyone can sign up for a free account using our confidential community code. There is a robust stress reduction program available for everyone there. Please call us during business hours at 231-922-4850 or 800-337-8598 or message us through Facebook anytime (https://www.facebook.com/NorthernLakesCMH/) to get the free code.
State of Michigan COVID-19 Hotline
Our state has set up a hotline to respond to health-related questions about COVID-19 and to direct residents, providers, and more to the right resources in their local communities and other state government departments. They can be reached from 8 A.M. to 5 P.M. seven days a week at 1-888-533-6136.
There is also a Coronavirus COVID-19 Hotline with current status at Munson Healthcare locations at 231-935-0951.
Our leadership team at NLCMHA is meeting regularly to assess this rapidly-changing situation and will make adjustments as needed. Please practice compassion and join us in taking care of yourself. Stay calm, keep up good hygiene and practice social distancing of six feet. Get enough sleep, drink fluids, etc. The healthier we are the easier it is for our immune system to do its job.
We will get through this together.
Karl V. Kovacs, CEO
NLCMHA Important Numbers
24/7 Crisis 1-833-295-0616
Customer Services 1-800-337-8598
Access to Services 1-800-492-5742
Traverse City Office 231-922-4850
Cadillac Office 231-775-3463
Houghton Lake Office 989-366-8550
Grayling Office 989-348-8522