24 hours a day, 7 days a week (711 TTY)
FAST services are being provided for families with children age 0 through 20 years in behavioral health crisis in Crawford, Grand Traverse, Leelanau, Missaukee, Roscommon, and Wexford Counties – by community partners Northern Lakes Community Mental Health Authority, Munson Medical Center, Child and Family Services of Northwest Michigan / Third Level Crisis Intervention Service, local Departments of Health and Human Services, and local law enforcement, all working together.
In a mental health/behavioral health crisis, it is not always necessary to go to the Emergency Department.
If the situation is potentially life-threatening, get immediate help by calling 911.
If the situation is NOT life-threatening, you can receive crisis services from the FAST at any time, 24 hours a day, and seven days a week, without prior authorization for payment. (If you have insurance, this may be billed. However, there will be no out-of-pocket costs to you.)
Call FAST at 1-833-295-0616.
Mobile mental health services are short-term, on the phone or face-to-face services intended to restore a child’s and/or family’s functioning level to where it was before the crisis. Mobile mental health crisis response offers children and families an opportunity to de-escalate a situation or problem in the least restrictive setting, while also developing strategies to address any future safety concerns. “Mobile” means the team comes to you where the crisis is occurring.
To best assist your child and family in this situation, the FAST Team will provide phone support to you, or a team of two will come to you where the crisis is occurring – your house or some other community location. The team will provide one or more of the following:
After the immediate crisis is resolved, all children will have a person-centered plan developed which will include coordination of services based on need for up to 90 days. This could include collaboration of other agencies such as schools and healthcare providers. The person’s larger journey to recovery and resilience will be a large consideration in determining what will help preserve dignity, strengthen families, foster a sense of hope, and promote self-care.
FAST services are funded by a grant from the Michigan Health Endowment Fund and supported by funds from Substance Abuse and Mental Health Services Administration Center for Mental Health Services, through the Michigan Department of Health and Human Services.