This is a new opportunity made available by a grant from the Michigan Department of Health and Human Services which supports our work to expand the area’s crisis continuum of care with a new NLCMHA Crisis Welcoming Center. We have an unique opportunity to make a real difference in the lives of people in crisis in Northern Michigan. We are well on our way to hiring the new clinical and peer support positions needed to open this new service on Hall Street in Traverse City. Please join us in building something great and bridging a gap in Northern Michigan.

Certified Peer Support Specialists (CPSS) will work with persons with serious mental illness in their paths towards recovery.  CPSS will perform a wide range of tasks to assist consumers in regaining control over their own lives and over their own recovery process, including group and individual sessions.

$20.627-$23.497 per hour


ESSENTIAL POSITION FUNCTIONS (listing Position Specific functions first):

  • Promote and participate in activities that enhance recovery and resiliency of people in crisis.
  • Partner with Crisis Clinical therapist to provide crisis support services at the engagement center.
  • Provide support and assist in building trust and rapport with people in crisis.
  • Encourage individuals/families to be actively involved with planning and treatment.
  • Develop understanding and management of wellness and triggers.
  • Explore and link individual/families with natural and community supports.
  • Provide crisis intervention, first aid and emergency procedures, as needed.
  • Work closely with unit members to ensure that CPSSs are completing tasks outlined in the Additional Mental Health Services b(3) section of the Medicaid State Plan.
  • Assist consumers in carrying out tasks related to the individualized person-centered plan, including but not limited to completion of forms for benefits, social/relationship skill building activities and other identified tasks as identified by medical necessity criteria: community inclusion, participation, and productivity.
  • Follow the Michigan CPSS Code of Ethics once certified.
  • Role model competency in recovery and ongoing coping skills.
  • Assist non-consumer staff in identifying program environments that are conductive to recovery; lend their unique insight into mental illness and what makes recovery possible.
  • Using their unique recovery experience, teach and role model the value of every individual’s recovery experience, assist the consumer in obtaining decent and affordable housing of his or her choice in the most integrated, independent, and least intrusive environment, and model effective coping techniques and self-help strategies.
  • Maintain a working knowledge of current trends and developments in the mental health field by reading books, journals and other relevant materials.
  • Serve as a recovery agent by providing and advocating for effective recovery-based services, assist consumers in obtaining services that suit that individual’s recovery needs, inform consumers about community and natural supports and how to utilize these in the recovery process, and assist consumers in developing empowerment skills through self-advocacy and stigma-busting.
  • Utilize complex interpersonal and communication skills on a frequent basis. This includes group services and formal presentations.
  • Work with intangible information, uncertainties or missing information to assess and consider in the course of providing treatment.
  • Meet management expectations each month; currently set at 30%.
  • Provide services in the office setting, community setting and home environment.



  • Must have been diagnosed and treated for mental health issue(s) for at least a year.
  • Must be willing to share recovery story when appropriate.



  • Must attend full certification training as deemed appropriate by supervisory staff within nine months of hire in date.



  • Must possess a High School Diploma and/or a GED and be able to show proof if requested.
  • Must be or have been a public mental health consumer from Community Mental Health.
  • Must be an individual who is committed to his/her own personal recovery and who expects recovery for all consumers.
  • Must have computer skills.