$24.71-$28.80 per hour/$30.35-$35.16 per hour (depending on education)

Individuals in this clinical position are responsible to provide direct crisis intervention services. This position functions as a member of a team to carry out NLCMHA’s clinical, emergency and assessment services.  This position reports to the Operations Manager or Chief Population Officer as assigned. This position provides no direct supervisory responsibilities.

ESSENTIAL POSITION FUNCTIONS (listing Position Specific functions first):

  • Provide triages and assessments at the Crisis Welcoming Center that include collateral contacts with Core Provider Agency and other people who know the individual well and who are involve in his/her life; crisis interventions and assessments are trauma informed and recovery oriented.
  • Assess crisis and person/family’s needs to determine service needed.
  • Document all required and collected information in the Electronic Health Record (EHR) using Collaborative Documentation with persons served.
  • Act as an advocate for the needs and rights of every person/family including service providers and community agents.
  • Make referrals and provide authorization for services.
  • Work closely with other NLCMHA programs.
  • During slow times initiate assistance to other teams.
  • Participate in the Access function as assigned.
  • Provide consultation to other community agencies and professionals (police, courts, clergy, etc.) as needed.
  • Participate in the planning, implementation and evaluation of program services.
  • Participate in Quality Assurance case review procedures, including consumer satisfaction.
  • Participate actively in staff development activities including unit meetings, supervisory meetings, community meetings, applicable conferences and review of current literature regarding services to adults.
  • Work cooperatively with Primary Care Physicians, local Courts, Department of Health and Human Services Agencies, Substance Abuse and other providers to promote provision of quality community-based services.
  • Ensure that eligible individuals who are released or diverted from jail are successfully linked to the most appropriate level of care.
  • Participate in jail diversion activity as it relates to crisis services.
  • Coordinate Person-Centered Planning. In doing so, attends total spectrum of the individual’s needs, including but not necessarily limited to, housing, family relationships, social activities, education, finance, employment, health (including special needs), recreation, mobility, protective services and documents as appropriate.
  • Request, when necessary, review of the individual program plan by the individual’s interdisciplinary team.
  • Maintain knowledge of mental health symptomatology, intervention and treatment strategies.


  • Must have licensure with the State of Michigan as a fully licensed professional: Licensed Bachelor of Social Work, Limited Licensed Bachelor of Socials Work, Licensed Masters Social Worker, Licensed Professional Counselor or Psychologist preferred.
  • Limited Licensed Masters Social Worker, Limited Licensed Professional Counselor, or Masters Limited Psychologist considered. Must maintain licensure. Additional certification may be required for specialized services, such as CAC, Gerontology.


  • Bachelor’s Degree in Social Work considered
  • Master’s Degree in Social Work, Psychology, Licensed Professional Counselor from an accredited university preferred.
  • Two years experience in a mental health related field.